Privacy Policy

1. Legal Entity & Regulatory Commitment

AL Techly (FZE) (“AlTechly”, “we”, “us”, or “our”) is an enterprise software engineering company organized as a Free Zone Establishment registered with the Sharjah Research Technology and Innovation Park (SRTIP) Free Zone Authority, Sharjah, United Arab Emirates (Trade License No. 20373).

We are committed to safeguarding personal data and institutional information in full compliance with UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (PDPL) and applicable GCC data sovereignty principles.

2. Information We Collect

As an enterprise B2B software engineering partner, we collect minimal data strictly necessary to communicate, evaluate use cases, and deliver institutional software services:

• Contact & Technical Briefing Information: First name, last name, institutional/corporate email address, organization name, and project requirements submitted via our contact forms or interactive AI advisor.
• System Telemetry & Access Logs: IP address, browser type, referring URL, and timestamp logs captured automatically for service stability, DDoS mitigation, and security diagnostics.
• Enterprise Client Data: Institutional data handled during bespoke software engineering engagements is strictly governed by separate, executed Master Services Agreements (MSA), Non-Disclosure Agreements (NDA), and Data Processing Agreements (DPA).

3. Purpose and Legal Basis of Processing

We process your data exclusively for lawful purposes under UAE PDPL:

• Evaluating prospective institutional software architectures and answering technical briefing requests.
• Fulfilling contractual obligations and engineering scopes agreed with your institution.
• Safeguarding our systems, detecting security incidents, and preventing fraudulent or unauthorized access.
• Complying with applicable UAE and Sharjah regulatory requirements.

4. Data Sovereignty, Security & Storage

Security and data residency are fundamental to our engineering philosophy:

• Encryption: All web traffic and form submissions are protected with TLS 1.3 encryption in transit and AES-256 encryption at rest.
• On-Premises / Sovereign AI Deployments: For higher education, healthcare, and enterprise clients with strict confidentiality mandates, our systems support on-premises private cloud deployments to ensure complete institutional data sovereignty.
• Zero Data Sale: We never sell, rent, monetize, or broker personal or institutional data to third parties or advertising networks.

5. Your Rights Under UAE PDPL

Under UAE Federal Decree-Law No. 45 of 2021, data subjects have clear rights regarding their personal data, including:

• The right to access and obtain a copy of your personal data held by us.
• The right to request rectification or updating of inaccurate or incomplete personal records.
• The right to request erasure (“Right to be Forgotten”) where continued processing is not legally mandated.
• The right to restrict or object to certain processing activities.

To exercise any of these rights, contact our Data Governance Officer at solve@altechly.ae.

6. Governing Law & Jurisdiction

This Privacy Policy is governed by and construed in accordance with the Federal Laws of the United Arab Emirates and the local laws and regulations of the Emirate of Sharjah. Any disputes arising in connection with this Policy shall be subject to the exclusive jurisdiction of the competent courts of Sharjah, UAE.